We may collect information you provide directly, such as your name, email, phone, company, service interest, message content, and marketing opt-in when selected, along with technical metadata submitted with the contact form (for example landing page URL, referring site, UTM parameters, truncated IP address, browser user-agent, the language used to submit the form, and Accept-Language headers for email flows). For registered customers we also process your display name, sign-in email, phone (if provided), and last sign-in time. When you grant analytics cookie consent, certain browsing metrics on public pages may be processed by Google Analytics.
We use personal data to understand your requirements, respond to inquiries, provide quotations, deliver contracted services, improve service quality, and comply with legal obligations.
We do not sell your personal data. We may engage processors under appropriate agreements when necessary, such as web hosting and infrastructure providers, database providers, transactional email delivery services (for example Resend), and Google when Google Analytics is enabled. International transfers may occur where those providers process data on their systems, subject to their policies and our arrangements with them.
Website contact submissions (including attribution fields) are generally retained for up to three years from the record date for follow-up and customer operations, then deleted or de-identified unless a contract or law requires longer retention. Registered customer accounts are kept while the account is active; customers may request account deletion through the customer dashboard self-service flow. Short technical security logs may be kept for limited periods consistent with safeguarding the service. Google Analytics data retention follows settings in your GA4 property (for example fixed-term retention configured in Administrator).
Where applicable law treats the information as personal data, you may request access, rectification, erasure, restriction, objection, withdrawal of consent, or raise concerns with a regulator. Registered customers may download a copy of profile data processed in our systems from the customer dashboard and initiate account deletion from the same area. For website contact inquiries or broader PDPA requests, please use the contact page and include “PDPA request” or “Data Subject Request” in the subject or first line together with contact details reasonably needed to verify your identity.
We apply appropriate technical and organizational measures, including access control, encryption for sensitive data, and monitoring for abnormal security events.
Our website may use essential cookies and analytics cookies to improve performance and user experience. Non-essential cookies are used based on your consent preferences, and you can manage cookie settings through your browser.
We use Google Analytics to understand website usage, including traffic volume, visited pages, session duration, device type, browser, and certain cookie IDs/online identifiers. This data may be processed on Google's servers in other countries. We use these insights only to improve content quality, site performance, and user experience. You can withdraw consent, reject analytics cookies, or manage tracking via your cookie or browser settings.
For questions or to exercise privacy rights related to our processing—for example contact form data or use of Google Analytics—please reach us through the website contact page. Mark your message “PDPA request” or “Data Subject Request” to help us route it promptly, and include email or phone you used with us where appropriate to verify your identity proportionately.